NYC DOE iPads > Important Info

August 17, 2020 Connor Smith Events Gallery, Kathy's Report, Q2L at Large

By August 14, families who borrowed iPads from the DOE will receive an email or text about preparing DOE-loaned devices for the first day of school. Families will be asked to take action to ensure that their child’s iPad is updated and ready to be used for remote learning, including:

  • Turning on the iPad;
  • Reconnecting to internet;
  • Making sure content-filtering in enabled (Zscaler);
  • Signing in to the Learn at Home app; and
  • Using the iPad as a Wi-Fi-enabled, personal hotspot.

More info can also be found on the Getting Started with Your iPad page.

Please note that since iPads can now be used as personal hotspots, schools can reexamine which families get iPads and how many iPads one household needs. Some households can use a combination of an iPad and another non-Wi-Fi-enabled device, allowing more families who need Wi-Fi connections to access the internet through the iPad.

For questions, contact the DIIT Service Helpdesk at 718-935-5100.

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